This involves providing information in hard copy or online in both English and French, in regards to the services available in a particular community (e.g. Ottawa's Blue Book) or a specific theme of services (e.g. Tax Clinics, Holiday dinners) that are currently available.
Directory of Ottawa Community Services AKA Blue Book:
The Directory of Ottawa Community Services is a bilingual tool used to search for community, social, government and health services across the City of Ottawa. The directory allows users to search for organizations and programs by using an index divided by area served, populations and subjects as well as alphabetical index. Following these two indexes is a list of all organizations listed in the directory, presented in alphabetical order with a description of their services and contact information.
PDF version of the Directory of Ottawa Community Services:
The PDF version of the Directory of Ottawa Community Services is a replica of the hard copy. If you order a PDF version, you will receive a bilingual copy by email once the purchase order is completed.
To order a hard copy and/or a PDF version and/or a bundle package of the Directory of Ottawa community Services you may:
- Send in the order form by mail with a cheque or money order
- Send a copy of the order form by fax and make payment arrangements accordingly
- Send a copy of the order form by email and make payment arrangements accordingly
- Make an appointment in person to purchase the directory and bring order form upon purchase
Click 
for a copy of the order form
OnLine Directories:
Online Directories are tools clients can use to search our database for information on community, social, government and health services by area served. We currently have 7 online Directories that are available to clients who wish to search for resources online.
The online Directories listed on our website are owned and maintained by the Community Information Centre of Ottawa and do not reflect all of the areas that we serve, as we serve all of Eastern Ontario. Some communities own and maintain their own Directories/Database and therefore are not listed on our website.
Click 
to view on-line Directories
Seasonal and Special Publications
Seasonal and Special Publications generally consist of lists of resources offered throughout a specific area served and a specific topic is usually associated to the list in question. The lists are made available to clients and may require a service fee depending on the request.
The Community Information Centre of Ottawa currently publishes multiple seasonal publications at no cost for the residents of the City of Ottawa.
Seasonal Publications (do not require a service fee)
Click on the following links to view the full lists:
- List of free Easter meals (Ottawa)
- List of free Thanksgiving meals (Ottawa)
- List of Christmas Programs (Ottawa)
Special Publications
Service Lists for specific topics are available upon request; however a service fee does apply.
For more information, please call 211 or 613-241-4636 or email at info@cominfo-ottawa.org
Address Labels
The Community Information Centre of Ottawa provides address labels for the 800 organizations and programs listed in our Ottawa e-Blue Book, the most comprehensive Directory of Ottawa Community Services.
We also produce labels for approximately 2,100 contacts that are included in our database as well as customized labels for targeted mailings. Our database includes government programs, not-for-profit organizations and various private services, all operating in the health, social and other related sectors.
Customized labels for specific queries are also available.
Some restrictions apply.
For details, call 211 or 613-241-4636 or email at info@cominfo-ottawa.org
