Community Information Centre of Ottawa

...a free bilingual service linking Eastern Ontario citizens with community resources
211 Ontario Link


Contact Us

For information

We will gladly find services that you require or answer any question you may have, click here to ask online.

By phone, dial 2-1-1 or 613-761-9076 for details.

Community Information Centre of Ottawa - 211 Ottawa
1910 St-Laurent Blvd
PO Box 41146
Ottawa, Ontario K1G 1A4
This is a Mailing Address Only - The CICO is not open to the public. To visit us in person, an appointment must be scheduled. For physical location, please call 211 or 613-761-9076

Telephone 2-1-1 or 613-761-9076
Administration 613-683-5400
Toll Free 1-877-761-9076
TTY 1-888-340-1001
Fax 613-761-9077
Twitter @211EasternON
Facebook @211EasternOntario

Comments and complaints

We encourage the public to communicate with us when when they have comments, complaints or questions that concern the services offered by 211 and the Community Information Centre of Ottawa. Please submit them by email or mail.

You can also consult our Complaints Policy and Procedures online.

Our Team

The Community Information Centre of Ottawa (CICO) is powered
by a qualified and dedicated team made up of both volunteers and
information and referral specialists.


Arlynn Bélizaire Chair
Peter Jupp Vice Chair
James Fahey Treasurer
Heather Dawe Secretary
Marie-Josée Lapointe Director
Mark Watson Director
Jennifer Lalonde Director


John Hoyles Executive Director
Daniel Danford Dussault, CIRS Service Manager
Carole Lefebvre-Guitard Finance and Administration Manager
Julie Demers Database Coordinator

Page updated on 26/04/2019 DDD