Community Information Centre of Ottawa

...a free bilingual service linking Eastern Ontario citizens with community resources


  • Here at CICO/211 Eastern Ontario, we're currently working hard to make sure we can provide information and referral to residents of Eastern Ontario; how to access essentials, income support, food, mental health services in this new world.  You can consult the list of agencies in Eastern Ontario that have updated their records so far with COVID-19-specific information: https://easternontario.cioc.ca/

    If your agency has not already done so, and you have made changes to your essential programming, please let us know, by either filling out this online form (https://211ontario.ca/contact-211-with-service-updates/), or emailing data@cominfo-ottawa.org.

    A lot of you, programs, specialists and agencies, have turned on a dime to keep providing services at a distance - please keep sending us your Bulletin Postings!

    We're all in this together.
  • Canada’s anti-spam law requires we obtain your consent to send you these emails. We want to keep in touch with you! In order to do so we ask that you please take a moment and register your email address to our email broadcast distribution list. Click here to confirm your email address. If you have already sent us the confirmation via email, it is not necessary to send it again.
  • Ordering 2-1-1 promotional material is simple and free! Place your order online at 211 Ontario.

    Our deadline for our weekly community information bulletin: please send us your postings before noon on the Friday preceding the bulletin.aCTIONDEGRÂCES
  • The front page of our database has been updated with links to Food programs sorted by region.
  • Epilepsy Ottawa will hold their Annual General Meeting remotely on June 29th...24/06/2020
  • The City of Ottawa’s Human Needs Task Force (HNTF) and Just Food have partnered to create Seeds and Soil, a project to distribute 3000 seed and soil packages to community members living on low income or whose income has been impacted by COVID-19 to create or enhance their own home food garden. This food security project will help support community food production in the City of Ottawa during the COVID-19 pandemic...24/06/2020
  • The Council on Aging of Ottawa is promoting online and telephone-based events on their Community Events Page...24/06/2020
  • United Way has partnered with Hydro Ottawa, The Good Companions Seniors’ Centre, and the Nepean, Rideau and Osgoode Community Resource Centre (NROCRC) to provide support and information about energy affordability through the AffordAbility Fund...24/06/2020
  • The Ottawa Community Foundation is no longer accepting applications to the Emergency Community Support Fund, but are continuing to deliver grants to address COVID-19 related needs through their COVID-19 Rapid Response Fund...24/06/2020
  • Community Legal Education Ontario (CLEO) has updated their information on the law and legal services, including Employment and Work, Housing Law and Income Assistance...10/06/2020

Employment and Volunteering


Professional Development




Support Groups

  • The YMCA-YWCA TRY Supportive Housing Program for Women has openings coming up. It provides low transitional housing for women who are homeless or at risk of becoming homeless. It is open to women 18+ years of age. TRY welcomes women living with mental health and/or addiction issues who are connected to relevant supports and have a minimum recovery of three months. It offers wrap around support. Contact 613-237-1320 ext 5061 for more information. You can fill out an online application as well...24/06/2020
  • The Walk-In Counselling Clinic now has added a single, centralized walk-in phone number for all their locations in Champlain Region. "Walk-in" counselling is available by telephone at ALL 10 (ten) walk-in counselling sites and some sites also provide video-counselling sessions. Please check the website for more information...24/06/2020
  • OCD Ottawa's OCD Support Group for ages 16+ now meets virtually on a weekly basis! To join meetings contact info@ocdottawa.com. For family support and guidance with treatment and support resources contact barb@ocdottawa.com...24/06/2020
  • Serenity Renewal for Families is hosting a series of Virtual Workshops...24/06/2020
  • The Ontario Caregiver Organization is now offering free one-on-one counselling through its SCALE Program (Supporting Caregiver Awareness, Learning and Empowerment), thats aims to empower with practical information and skills to enhance self-awareness with a focus on needs and wellbeing...17/06/2020
  • The Compassionate Friends' When A Child Dies, a self-help group of bereaved parents offering support and understanding meets the third Tuesday of every month. Because of social distancing restrictions, the next sharing circles on June 16th and July 21st will be online. For details, contact by phone at 613-608-3990 or by email: tcfottawa@gmail.com...03/06/2020
  • The Canadian Resource Centre for Victims of Crime is hosting its virtual monthly peer support groups for “loss to violence”, for family and close loved ones of homicide victims. For further info, please consult the Facebook page, website, or by email at crcvc@crcvc.ca...27/05/2020
  • Voice Found has launched a new program called Strength Found for adult survivors of childhood sexual abuse, which include One to One Peer Support, Peer Support Groups and Online Workshops...27/05/2020

Health Information


General Information



This Community Information Bulletin is maintained by the Community Information Centre of Ottawa.


This Site is linked to documents provided by various organizations and to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those documents or websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such documents or websites does not imply endorsement by the CIC of those documents or websites. Anyone linking to this Site must comply with these Terms and all applicable laws.

Posting Criteria

The Community Information Bulletin is distributed by the Community Information Centre of Ottawa (CICO) in two formats, an e-Mail Broadcasting Service and an electronic Bulletin Board.

  • The e-Mail Broadcasting Service reaches over 2,400 individuals working in the non-profit sector in the City of Ottawa and a small number of for-profit organizations that offer free or specialized services.The e-mail broadcast  is a compilation of the weeks new postings. It is sent out Wednesdays when the bulletin board is updated
  • The Bulletin Board is located on our website which averages over 15,000 hits per month. It features all the postings of the last month

Before submitting a posting, please be sure to read the following information.

Inclusion and exclusion criteria for posting:

  • Postings must be of local interest and be of community awareness
  • Postings will be divided according to the following categories:
    * News
    * Employment & Volunteering
    * Professional Development
    * Workshops
    * Support Groups
    * Health Information
    * General Information
    * Archives

  • Inclusion in the e-Mail Broadcasting Service or on the Bulletin Board does not imply endorsement by the CICO.
  • CICO reserves the right to exclude a posting
  • Postings which are not acceptable include:
    * Partisan and political postings
    * Advertisement for the sale of goods or merchandise - including the services offered by an individual
    * Promotions of a faith
    * Material that is intended to slander a group or person or that promotes hatred or discrimination


  • This service is free, until further notice, for non-profit agencies serving the city of Ottawa with condition that the service offered is free, subsidized or for a minimal fee
  • Fees may apply to other posting requests
  • For-profit organizations may post for a fee. Please call 613-683-5400 x 5514

To post we will require:

  • The requested posting in a PDF (.pdf) or Microsoft Word (.doc) document, or a link towards a web page, formatted to be readable and understandable. Formatting is not provided by the CICO. The approved postings will appear as received
  • ** NOTE : We changed the posting criteria for our Employment and Volunteering section.
    • Requests to the Employment and Volunteering section must now be provided with a direct link [URL] to your website where this information is posted - ex.: a Careers Page. Simply send your email request with the following information, i.e. Counsellor, Community Information Centre http://www.communityinfo.ca/Counsellor_2015.pdf
    • We no longer accept/post .pdf or .doc under this section as of August 2015
  • If you are sending a posting request that is not from the organization you work for, please indicate in the body of the email which organization it is from
  • The document should contain a contact name, title, organization name, telephone number and/or email address
  • We encourage postings be made available in English and in French but it is not required. Translation is not provided
  • Information received up to Friday at 12 noon will be distributed and posted on the following Wednesday
  • The bulletin is not updated on statutory holidays
  • Documents can be posted for 30 days, until the event date has passed or until requested to be removed by the organization in question

Click here to email a posting, or send to info@cominfo-ottawa.org

Page updated on 30/11/2018