We need your help

As a non-profit, charitable organization, we rely on our funders to support our two main services: the Directory of Ottawa Community Services and the INFO-line. Each year, we must demonstrate that our services are essential to the community in order to maintain our funding. As you know, demonstrating this is not always an easy task; we can count telephone calls and books sold, but we cannot count how many people are helped by professionals, schools, organizations and individuals using the Directory. This is why we are asking for your feedback to help us get a better idea of how you use the Directory.

Please complete and submit this short on-line survey.

Sincerely,
The Staff of the Community Information Centre of Ottawa

Survey

1) In a typical week, how frequently do you use the Directory of Community Services?

Many times a day, every day; or

times a week

2) Do you use the Directory mostly for your own needs or do you use it to refer others to organizations and programs?

Mostly for my own needs
mostly to refer others to organizations and programs
for my own needs and to refer others to organizations and programs

3) During a typical week, how many different people do you refer to organizations or services listed in the Directory?

4) When you use the Directory, how many organizations or programmes do you usually refer people to, on average?

5) Do you have any suggestion regarding the contents or the presentation of the Directory?

Thank you for your collaboration.

Page updated on 12/10/2006